Encoders offer best in class call center services, both inbound & outbound, to clients from different industries such as banking and financial, healthcare, insurance, manufacturing, travel and hospitality, automotive, energy utilities, logistics, retail and consumer, telecommunication and others. We provide 24 X 7 call center solutions to stay connected with your clients and customers to provide business solution around the clock.
Nowadays, organizations around the globe consider business process outsourcing services to carry out data management. This involves data entry, data capturing services, data analysis, altering hard copy documents to soft-copies, gathering information from the customer.
Our team of experienced IT professionals understands the critical role that technology plays in VoIP services. We specialize in designing and implementing robust network architectures that prioritize voice quality, minimize latency, and maximize uptime. With our proactive monitoring and maintenance, we identify potential issues before they escalate, guaranteeing a consistent and reliable VoIP experience for your clients.
Encoders is a US owned and operated business process outsourcing company based in New York, USA. Encoderss is a leading name in outsourcing service providers and since then has a rich customer base of over 2000, spread across the globe in various industries and countries. We have mastered services such as accounting, accounts receivable, accounts payable, payroll, collection services, freight bill matching, data entry, call center services, healthcare BPO services, etc.
Encoderss leverages cutting-edge VoIP technology to provide businesses with high-quality and reliable voice communication solutions. Our advanced infrastructure ensures crystal-clear audio and seamless connectivity.
We prioritize user experience by offering intuitive and user-friendly interfaces. Whether you're managing your account, setting up features, or analyzing call data, our interfaces are designed to make the process effortless and efficient.
From startups to large enterprises, Encoderss offers scalable VoIP solutions. As your business grows, our services adapt to your changing needs, ensuring that your communication infrastructure remains robust and efficient.
Encoderss goes beyond traditional voice services. We provide collaboration tools that enable teams to work together seamlessly. Features like conferencing, file sharing, and messaging enhance productivity and teamwork.
Security is paramount in business communications. Encoderss prioritizes the confidentiality and integrity of your data. Our VoIP services are built with robust security measures to protect your communications and ensure uninterrupted service.
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Our skilled and empowered agents will tend to queries and support your clients round the clock through multiple channels with patience, empathy and excellence in customer satisfaction, increasing your company’s net promoter scores and customer retentions.